(5.0 / 5)1958+ Ratings

Rue La La Reviews

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Overall Rating

5.0
4 Reviews
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About Rue La La

Rue La La is an online platform that offers a wide range of products and services. The platform features a variety of boutiques that cater to different needs. For women, they offer clothing, shoes, handbags, jewelry, accessories, and beauty products. The men's section includes clothing, shoes, accessories, jewelry & watches, and grooming products. In addition to these, Rue La La also provides a vast selection of home products including bedding & bedroom items, bathroom essentials, kitchen & dining room necessities, living room furniture, rugs & lighting, and home accents & decor. They also offer customer support to assist members with any questions or issues. Their mission is to provide the trendiest, most unique, affordable home and kitchen gadgets available on the market. They work around the clock to find, create, manufacture, and ship the products they love and use themselves. Rue La La offers up to 70% off on their products and new sales launch daily. It's always free to join.

Rue La La Pros & Cons

Pros and Cons of Rue La La

Pros

  • Discounted Prices: Offers designer items at up to 80% off retail prices.
  • Variety of Brands: Features a range of luxury brands and products.
  • User Experience: Some customers report a responsive customer service when issues arise.

Cons

  • Quality Concerns: Numerous complaints about receiving counterfeit or damaged items.
  • Customer Service Issues: Reports of poor customer service, including difficulty in obtaining refunds and resolving delivery problems.
  • Shipping Costs: Initial shipping fees can be high, and returns are not free, leading to dissatisfaction among customers.

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Rue La La Customer Reviews (4)

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Carley Alton
Carley Alton
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Feb 14, 2023
Justin Colon
Justin Colon
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Feb 13, 2023
Bob Sullivan
Bob Sullivan
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Feb 11, 2023
Henry Norris
Henry Norris
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Feb 10, 2023

Rue La La Customer’s Q&A

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Rue La La Features and Benefits

Rue La La is an online shopping destination offering best-selling brands at up to 70% off retail prices. Each day, curated Boutiques are filled with the best of the best in women's, men's, and kids’ fashion; home décor; travel experiences, and more.

Key features and benefits include:

  • Daily Boutiques: These are open for just a short time – sometimes a few hours, sometimes a few days.
  • Authenticity: In all cases, Rue La La stands by the authenticity of every product sold on the site.
  • Crossed-Out Prices: The slashed prices you see on-site are the original suggested manufacturer or supplier prices.
  • Still Want It Feature: On some items, you can tell Rue La La that you still want it. If they can track it down for you, they'll send it to you.
  • Rue 365: A customer loyalty program that entitles Subscribers to free standard shipping on all eligible purchases.

These features make Rue La La a unique and beneficial platform for shoppers seeking high-quality products at discounted prices. Happy shopping!

Rue La La Pricing

Rue La La offers best-selling brands at up to 70% off retail prices. The crossed-out prices on the site are the original suggested manufacturer or supplier prices, which may reflect the total value of items in a set or be based on comparable items sold at retail stores.

Payment Method

Payment Methods Accepted

Rue La La offers various payment options, including:

  • Credit Cards: Visa®, MasterCard®, American Express®, Diner's Club, UnionPay.
  • Digital Wallets: PayPal and PayPal Express.
  • Buy Now, Pay Later: Options available through Afterpay and Zip, allowing payments in installments.

International orders may also accept additional methods like Interac Online and Alipay. Payment options are presented at checkout, but once an order is placed, payment information cannot be edited.

Rue La La FAQs

FAQ

Rue La La Return Policy?

Return Policy Overview

Rue La La allows returns within 30 days of the shipment date. Items must be in original condition with all tags attached. Two refund options are available:

  • Merchandise credit with free return shipping.
  • Refund to the original payment method, incurring an $11.99 return fee.

Note that items marked as “Final Sale” are non-returnable. Refunds typically process within 3-5 business days for store credit and 10 business days for payment refunds, minus the return fee.

FAQ

How To Open A Rue La La Account?

To open an account on ruelala.com, follow these steps:

  1. Visit the Rue La La website.
  2. Click on the "Sign In" button usually located at the top right corner of the page.
  3. A new page will open where you can see the "Join Now" button. Click on it.
  4. Fill in the required details such as email address and password.
  5. Click on the "Join Now" button after filling in the details.

Remember, the account will be created only if the entered email address is not already associated with an existing Rue La La account. Enjoy shopping!

FAQ

Rue La La Alternatives

Here are the top 10 alternatives to ruelala.com:

  1. gilt.com: Insider-level access and shop coveted designers at up to 70% off retail prices. New sales launch daily.
  2. bluefly.com: The online shopping destination for the style obsessed. Shop thousands of luxury brands & hundreds of thousands of styles at a great discount.
  3. theoutnet.com: With 350+ luxury designer fashion brands at exceptional prices, shopping at THE OUTNET is guaranteed to take your style to the next level!
  4. shopbop.com: Discover the latest apparel, activewear, shoes & accessories from established and emerging designers. Enjoy free two-day shipping and free returns with prime.
  5. bloomingdales.com: Free shipping & returns available as well as curbside pickup! Shop online for designer clothing, handbags, accessories, items for the home & more!
  6. everlane.com: Known for exceptional quality, ethical factories, and radical transparency.
  7. diesel.com: Offers a wide collection of jeans, clothing, shoes & accessories.
  8. asos.com: Houses over 850 brands, including its own range of clothing and accessories.
  9. betabrand.com: Home of Dress Pant Yoga Pants, Disco Hoodies, Bike to Work Pants, and tons more.
  10. macys.com: Offers a first-class selection of top fashion brands.

These sites offer a variety of products and services similar to ruelala.com, including fashion, home decor, and more. Each has its own unique features and benefits. Happy shopping!

FAQ

What are Rue La La payment methods?

Rue La La accept all major U.S. credit cards (MasterCard, Visa, American Express and Discover).
FAQ

What is Rue La La's return policy?

Items that are returnable may be sent back within 30 days of delivery. Items that cannot be returned are marked as "Final Sale" and cannot be returned.
FAQ

What if Rue La La products arrive damaged?

You can get assistance from the Concierge by using this form, the chat feature, or by calling 1-888-992-LALA (5252).
FAQ

How long does Rue La La process my refund?

Within 1-2 business days of being approved and processed, your Rue La La merchandise credit will show up on your Rue La La account.
FAQ

Does Rue La La offer exchanges?

No, Rue La La is unable to accept exchanges because of the short-term availability of designer brands and boutique items.
FAQ

How do I pay with PayPal on Rue La La?

Rue La La accepts PayPal as a payment method for orders. When checking out, payment options will be presented. After selecting PayPal, simply log in with the PayPal account and complete the transaction. Please note that once an order has been placed, the payment information can no longer be edited. If there are any issues with the payment or order confirmation, it's recommended to contact Rue La La customer service for assistance. For PayPal payments, the funds should be expected to return to the account within 24 hours if the order was cancelled.

FAQ

Ruelala.com Return Policy?

Rue La La has a detailed return policy. Returnable items can be returned within 30 days from shipment date. Returns must be completed by mail. Items must be returned in their original condition, with original packaging with all tags attached. There are two refund options for returnable merchandise:

  1. Return for merchandise credit and enjoy free return shipping. (Note: Air-shipping rates apply for Alaska and Hawaii.)
  2. Return for a refund to the original form of payment and pay a $11.99 return fee.

Items listed as “Final Sale” are non-returnable. If a product was shipped in error from Rue La La, or if it arrives defective or damaged, Rue La La offers help. Refunds appear on your Rue La La account within 3-5 business days for merchandise credit, or within 10 business days for a refund to the original form of payment (less $11.99 return fee).

As for the shipping policy, most Rue La La merchandise ships for a rate of $11.99 for standard shipping to the 48 contiguous United States. With The Rue 30, once an order is placed and shipping costs are paid, standard shipping is free on every order placed for the next 30 days. Please allow two to seven business days from the date of shipment for your order to arrive. Additional shipping rates apply for oversized items, expedited options, and orders shipped to Alaska and Hawaii. Any special shipping charges will be noted on the product page under Shipping and at checkout.

FAQ

About Ruelala.com Popular Products and Services?

Rue La La is an online shopping destination offering best-selling brands at up to 70% off retail prices. The platform thrives on flash sales and quick events that offer discounts on big-name brands. These sales create a sense of urgency, prompting shoppers to grab deals before they disappear. Rue La La has teamed up with a variety of brands, from well-known fashion labels to popular names in home and lifestyle. With a diverse range and a commitment to discounts of up to 70% off retail prices, Rue La La promises an exciting shopping adventure. Browsing the website reveals a carefully curated space of sales events, each showcasing a specific brand or category. From stylish clothing to high-end home goods, Rue La La caters to a wide range of tastes and preferences. Everything on their platform is authentic. They get their hands on genuine items straight from the brands or authorized dealers. Thanks to their flash-sale approach, Rue La La can snag excess inventory, making sure you get the real thing at a discounted price. Returning items is a big deal when you shop online. Rue La La gives you 30 days to decide if you want to keep your order. But be careful; some things, like final sale items, can't be returned. If you decide to return something, just follow the steps on the website and make sure the product is still in its original condition. Easy, right? When you're shopping online, good customer service is a must. Rue La La has your back with help through email and phone support. And if you have common questions, there's a handy FAQ section to guide you. What are people saying about Rue La La? Well, the reviews paint a colorful picture. Folks love the adrenaline rush of snagging awesome deals during flash sales. The excitement of finding unique pieces and smooth transactions often gets a thumbs up. But, of course, no platform is perfect. Some reviews mention hiccups like shipping delays, size surprises, or a bit of hassle with refunds. It's a mixed bag, so keep these stories in mind when you dive into the Rue La La shopping adventure!

FAQ

About Ruelala.com Payment Method?

Rue La La has partnered with Borderfree and eShopWorld to provide a smooth shopping experience. The charge will appear as “BORDERFREE 4181” or "eShopWorld/ESW" on the credit card statement. Payment options are presented at checkout. Unfortunately, Rue La La gift cards and account credits are not supported as payment methods for international orders. Currently, International orders accept Visa®, MasterCard®, American Express®, PayPal®, PayPal Express®, Interac Online®, Diner’s Club, UnionPay, Alipay and more with additional payment options coming soon. Payment methods vary by destination. Once an order ships, an authorization hold or pending charge placed on the account at the time of purchase will become an actual charge. Any pending authorization holds will drop off of the account within seven to ten business days, depending on the bank. Exchange rates are determined by Borderfree/eShopWorld and are based on interbank rates of exchange. International taxes, tariffs (or duties), and value-added tax (VAT) are calculated at checkout and will be included in the order total. They are based on the purchased items country of origin or manufacturing and the classification of that item in accordance with a harmonized system used by the countries that Borderfree and eShopWorld support. VAT rates are set by the destination country. You have the option to pay for these taxes and duties at checkout. If you elect this option, the order total (merchandise landed cost) is guaranteed by International partners and you are not required to pay any additional fees (no COD) at the time of order delivery. For some international destinations, you may be presented with an option to pay for these required charges at the time of delivery (COD). If you elect this option, you will be required to pay the taxes and duties (and any collection fees) to the shipping carrier upon delivery. The order total (merchandise landed cost) is not guaranteed and may be different from what is quoted at checkout. If the charges are not paid COD, the item(s) will be returned, and you will not be refunded any shipping charges. For any additional questions, please refer to the Payment FAQs.

FAQ

About Ruelala.com Prices and Cost?

Rue La La is an online shopping website offering best-selling brands at up to 70% off retail prices. Each day, it has different curated sales for fashion, home, travel, kids, and more. These boutiques start at 11 AM ET and are typically open for a short time, anywhere from a few hours to a few days.

The slashed prices you see on-site are the original suggested manufacturer or supplier prices. In some instances, the crossed-out price is based on what a comparable item – determined by experienced buyers – may be sold for at retail stores, including specialty or department stores and other non-discount sellers.

For shipping, there is an option to pay $55 for a year of unlimited standard shipping.

Rue La La also offers a price adjustment policy. The price adjustment will be the difference between the price you paid (excluding shipping and taxes) and the lower price in effect at the time of your request. The difference between those two prices will be the amount of the Rue La La promotional account credit that will be applied to your Rue La La account.

Remember, popular items often sell out quickly, so it's recommended to view the new sales as soon as they start. You can also set alerts for upcoming boutiques and check the status of your requests in your account. If an item is sold out, you can use the "Still Want It?" button on the item's page. If they can find the item for you, they'll automatically charge your credit card as soon as the item ships. If they can't fulfill your request within 45 days (in most cases), they will drop off your Still Want It list.

Please note that all information is subject to change and it's always best to check the website for the most current details.

FAQ

What are some popular brands on Rue La La?

Rue La La is renowned for stocking some of the most fashionable labels and designers. Some of the top names include Louis Vuitton, Ray-Ban, Valentino, Ted Baker, and Steve Madden. Other trending luxe marketplace brands include Burberry, Tory Burch, and Brooks Brothers, Cole Haan. These brands are known for their high-end fashion, quality craftsmanship, and elegant designs. They offer a range of options from clothing and accessories to beauty and home decor. The website is popular for its exclusive events and limited-time offers, providing members with access to affordable luxury and seasonal styles.

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