Rue La La Reviews

Rue La La has a detailed return policy. Returnable items can be returned within 30 days from shipment date. Returns must be completed by mail. Items must be returned in their original condition, with original packaging with all tags attached. There are two refund options for returnable merchandise:

1. Return for merchandise credit and enjoy free return shipping. (Note: Air-shipping rates apply for Alaska and Hawaii.)
2. Return for a refund to the original form of payment and pay a $11.99 return fee.

Items listed as “Final Sale” are non-returnable. If a product was shipped in error from Rue La La, or if it arrives defective or damaged, Rue La La offers help. Refunds appear on your Rue La La account within 3-5 business days for merchandise credit, or within 10 business days for a refund to the original form of payment (less $11.99 return fee).

As for the shipping policy, most Rue La La merchandise ships for a rate of $11.99 for standard shipping to the 48 contiguous United States. With The Rue 30, once an order is placed and shipping costs are paid, standard shipping is free on every order placed for the next 30 days. Please allow two to seven business days from the date of shipment for your order to arrive. Additional shipping rates apply for oversized items, expedited options, and orders shipped to Alaska and Hawaii. Any special shipping charges will be noted on the product page under Shipping and at checkout.

Rue La La is an online shopping destination offering best-selling brands at up to 70% off retail prices. The platform thrives on flash sales and quick events that offer discounts on big-name brands. These sales create a sense of urgency, prompting shoppers to grab deals before they disappear. Rue La La has teamed up with a variety of brands, from well-known fashion labels to popular names in home and lifestyle. With a diverse range and a commitment to discounts of up to 70% off retail prices, Rue La La promises an exciting shopping adventure. Browsing the website reveals a carefully curated space of sales events, each showcasing a specific brand or category. From stylish clothing to high-end home goods, Rue La La caters to a wide range of tastes and preferences. Everything on their platform is authentic. They get their hands on genuine items straight from the brands or authorized dealers. Thanks to their flash-sale approach, Rue La La can snag excess inventory, making sure you get the real thing at a discounted price. Returning items is a big deal when you shop online. Rue La La gives you 30 days to decide if you want to keep your order. But be careful; some things, like final sale items, can't be returned. If you decide to return something, just follow the steps on the website and make sure the product is still in its original condition. Easy, right? When you're shopping online, good customer service is a must. Rue La La has your back with help through email and phone support. And if you have common questions, there's a handy FAQ section to guide you. What are people saying about Rue La La? Well, the reviews paint a colorful picture. Folks love the adrenaline rush of snagging awesome deals during flash sales. The excitement of finding unique pieces and smooth transactions often gets a thumbs up. But, of course, no platform is perfect. Some reviews mention hiccups like shipping delays, size surprises, or a bit of hassle with refunds. It's a mixed bag, so keep these stories in mind when you dive into the Rue La La shopping adventure!

Rue La La has partnered with Borderfree and eShopWorld to provide a smooth shopping experience. The charge will appear as “BORDERFREE 4181” or "eShopWorld/ESW" on the credit card statement. Payment options are presented at checkout. Unfortunately, Rue La La gift cards and account credits are not supported as payment methods for international orders. Currently, International orders accept Visa®, MasterCard®, American Express®, PayPal®, PayPal Express®, Interac Online®, Diner’s Club, UnionPay, Alipay and more with additional payment options coming soon. Payment methods vary by destination. Once an order ships, an authorization hold or pending charge placed on the account at the time of purchase will become an actual charge. Any pending authorization holds will drop off of the account within seven to ten business days, depending on the bank. Exchange rates are determined by Borderfree/eShopWorld and are based on interbank rates of exchange. International taxes, tariffs (or duties), and value-added tax (VAT) are calculated at checkout and will be included in the order total. They are based on the purchased items country of origin or manufacturing and the classification of that item in accordance with a harmonized system used by the countries that Borderfree and eShopWorld support. VAT rates are set by the destination country. You have the option to pay for these taxes and duties at checkout. If you elect this option, the order total (merchandise landed cost) is guaranteed by International partners and you are not required to pay any additional fees (no COD) at the time of order delivery. For some international destinations, you may be presented with an option to pay for these required charges at the time of delivery (COD). If you elect this option, you will be required to pay the taxes and duties (and any collection fees) to the shipping carrier upon delivery. The order total (merchandise landed cost) is not guaranteed and may be different from what is quoted at checkout. If the charges are not paid COD, the item(s) will be returned, and you will not be refunded any shipping charges. For any additional questions, please refer to the Payment FAQs.

Rue La La is an online shopping website offering best-selling brands at up to 70% off retail prices. Each day, it has different curated sales for fashion, home, travel, kids, and more. These boutiques start at 11 AM ET and are typically open for a short time, anywhere from a few hours to a few days.

The slashed prices you see on-site are the original suggested manufacturer or supplier prices. In some instances, the crossed-out price is based on what a comparable item – determined by experienced buyers – may be sold for at retail stores, including specialty or department stores and other non-discount sellers.

For shipping, there is an option to pay $55 for a year of unlimited standard shipping.

Rue La La also offers a price adjustment policy. The price adjustment will be the difference between the price you paid (excluding shipping and taxes) and the lower price in effect at the time of your request. The difference between those two prices will be the amount of the Rue La La promotional account credit that will be applied to your Rue La La account.

Remember, popular items often sell out quickly, so it's recommended to view the new sales as soon as they start. You can also set alerts for upcoming boutiques and check the status of your requests in your account. If an item is sold out, you can use the "Still Want It?" button on the item's page. If they can find the item for you, they'll automatically charge your credit card as soon as the item ships. If they can't fulfill your request within 45 days (in most cases), they will drop off your Still Want It list.

Please note that all information is subject to change and it's always best to check the website for the most current details.

Rue La La is renowned for stocking some of the most fashionable labels and designers. Some of the top names include Louis Vuitton, Ray-Ban, Valentino, Ted Baker, and Steve Madden. Other trending luxe marketplace brands include Burberry, Tory Burch, and Brooks Brothers, Cole Haan. These brands are known for their high-end fashion, quality craftsmanship, and elegant designs. They offer a range of options from clothing and accessories to beauty and home decor. The website is popular for its exclusive events and limited-time offers, providing members with access to affordable luxury and seasonal styles.

Rue La La accepts PayPal as a payment method for orders. When checking out, payment options will be presented. After selecting PayPal, simply log in with the PayPal account and complete the transaction. Please note that once an order has been placed, the payment information can no longer be edited. If there are any issues with the payment or order confirmation, it's recommended to contact Rue La La customer service for assistance. For PayPal payments, the funds should be expected to return to the account within 24 hours if the order was cancelled.